Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
What shipping methods are available?
We offer standard, expedited, and overnight shipping options. All orders over $150 qualify for complimentary standard shipping within the United States.
How can I return an item?
You can return unworn, unwashed items with original tags attached within 30 days of purchase. Simply visit our online portal to generate a prepaid return shipping label.
Which payment methods do you accept?
We accept all major credit cards, including American Express, Visa, and Mastercard, as well as digital wallets like Apple Pay and PayPal.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your clothing items true to size?
Most of our items follow standard US sizing. We provide a detailed size guide on each product page to help you find the perfect fit for your body type.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.